Privacy Policy
Effective Date: 09/25/2025
Watercolor Wool (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or shop with us.
Information We Collect
When you place an order, sign up for our newsletter, or contact us, we may collect:
Name and contact details (such as email address, shipping address, and phone number)
Payment information (processed securely by our payment providers, we do not store credit card details)
Order history and purchase details
How We Use Your Information
We use the information we collect to:
Process and ship your orders
Communicate with you about your purchases or inquiries
Send occasional updates, promotions, or newsletters (if you choose to subscribe)
Improve our products, website, and customer experience
Sharing Your Information
We do not sell or rent your personal information. We only share data with trusted third-party providers (such as payment processors, shipping carriers, or email services) who help us operate our business.
Data Security
We use secure connections (SSL) and trusted payment processors to keep your information safe. While no system is 100% secure, we take all reasonable steps to protect your personal data.
Your Rights
You may request to access, update, or delete your personal information at any time by contacting us at:
📧 kimberly@watercolorwool.com
You may also unsubscribe from marketing emails by clicking the “unsubscribe” link in any of our messages.
Returns & Exchanges
All sales are final. Due to the nature of hand-dyed yarn, we do not accept returns or exchanges. If there is a problem with your order, please reach out to us and we’ll do our best to help.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”
Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 kimberly@watercolorwool.com